Question 1

How does the rapid antigen test work?

Accepted Answer

First, we will take a swab. In the Coronazentrum Kulturbrauerei you can choose if you want the swab to be taken from your deeper or shallow nasal or your throat cavity. Then, the sample is analysed by our medically trained staff. Within 20 minutes, you will receive the result via email.  For more information, check the following link: Process.

Question 2

How reliable and safe is the rapid antigen test?

Accepted Answer

We utilize the SARS-CoV-2 Rapid antigen test from the leading manufacturer Roche. It is said to be the safest test method due to its sensitivity rate of 96,52% and specificity rate of 99,68%. The test presents a usable solution for anyone who’s suspected of having an infection with the virus.  Please note, a low virus load can falsify the result of the test if the suspected infection happened shortly before the testing. In that case, a negative result might not eliminate the possibility of an infection.

Question 3

What's the difference between the antigen and RT-PCR Test?

Accepted Answer

The swab is either extracted from the nasal or throat cavity (of your choice with the rapid antigen test) or the throat (RT-PCR-Test).
The difference also relates to the evaluation of the samples. While the antigen test is analysed immediately by our medically trained staff, the sample of the RT-PCR test needs to be sent to a laboratory to search genetic material of the virus, which will indicate the presence of an infection. As a result, the rapid antigen test provides you with a quicker result and the RT-PCR test with a more reliable result. The RT-PCR test is also able to detect a small viral load and therefore able to detect a possible infection in a very early stage.

Question 4

How do I receive the result?

Accepted Answer

We provide you with the result via email. Additionally, you can look up the result through the provided QR code. It will direct you to the result.

Question 5

How can I upload my rapid test certificate to the Corona Warning App (CWA) and how is the EU Digital Covid Certificate (DCC) generated?

Accepted Answer

Your test result is available: Open the link from your result email. 
Please follow the steps:   1. Enter your date of birth and tick the box "I confirm that the test has been carried out". 
2. Click on "Use Corona Warning App".
3. To create the EU Digital Covid certificate, select the third item. 
4. Scan the QR code with your mobile phone (CWA must be installed) or click on "Transfer to Corona Warning App".
5. The CWA opens. Please click on "Request test certificate".    Done! Your rapid test certificate (EU Digital Corona Certificate) is now displayed in the CWA under the "Certificates" tab.

Question 6

Which documents do I need to provide?

Accepted Answer

In order to go through with the testing procedure, an identification document is required. You can show us your ID, passport or driving license. For testing minors aged 16 and above please bring the filled out declaration of consent of minor. You can find the declaration as a clickable download in our footer.

Question 7

Do I need to be early?

Accepted Answer

Please arrive on time. Due to the online booking of appointments, it is not necessary to be early.

Question 8

How much is the test and how do I pay for it?

Accepted Answer

The rapid antigen test costs 14,95€. The PCR-test costs 79,90€. If you’re making an online reservation, you choose to pay with either paypal or credit card. If you’re a walk-in customer, you can pay via debit or credit card. Please note, once you’re making a reservation, you’re agreeing to bear the costs yourself. In some cases, the employer or insurances can cover the expenses. For more information, please contact your employer or insurance.  In addition the free antigen rapid test according to §4a TestV is still possible for the following persons or in the following situations: adolescents of 17 years and above, pregnant women, persons with a medical contraindication, persons with a non-recognised vaccination, study participants for the effectiveness of vaccines, for the termination of quarantine.

Question 9

From what age onwards can I get tested?

Accepted Answer

Generally speaking, infants are eligible for testing. However, for children and adolescents under the age of 16, parents must book, pay and be present for the appointment. For minors over 16 years, instead of the presence of the parents a declaration of consent is sufficient. For larger families, we advise to plan a little more time to ensure a smooth process.   You can find the corresponding declaration of consent directly in our footer as a clickable download.

Question 10

What happens if my result is positive?

Accepted Answer

In case of a positive test result, you are required to start quarantining immediately. Furthermore, we are required to report the incident to the responsible health authority, which will contact you eventually to define next steps. The health authority will also ask you for a list of your most recent contacts. Therefore, we advise preparing such a list to facilitate their work. Please comply with the following quarantine requirements: https://www.berlin.de/corona/massnahmen/quarantaene/

Question 11

Can I travel with a negative test result?

Accepted Answer

If you’re planning to travel, we advise you to check the requirements of the travel destination country. Unfortunately, these differ from country to country. As a result, we cannot guarantee that a negative test result will be enough to travel. You can find current requirements from the countries here.
Current information about requirements within Germany you can find here. 
In most of the cases either our PCR-test or our antigen rapid test should be enough prove to travel to all countries.

Question 12

How does the PCR-test work?

Accepted Answer

First, we will take a swab from the throat cavity. Then, the DNA sample is to the laboratory. In a special method the taken DNA is then multiplied and analysed. For more detailed information about the PCR-test, check the following link: PCR-test.
For information about the process in general check the following link: Process.   *Mon-Fri: The PCR test result is available In 72h when tested until 5:00 pm in more than 95% of the cases after sampling. Please note that in some cases the laboratories currently need longer than 48h for evaluation. In a few cases, for example if the result is unclear and the analysis has to be carried out again, the results can also be made available later.

Question 13

Which test do I need for traveling?

Accepted Answer

This depends on the destination. Even though the PCR laboratory test is recognized in most countries, a default answer is not possible. You can find out which test is currently required for your particular travel destination on this page of the German Foreign Office.

Question 14

Where is my PCR test result?

Accepted Answer

Please note that from Monday to Friday: 
The PCR test result is available In 72h when tested until 5:00 pm in more than 95% of the cases after sampling. Please note that in some cases the laboratories currently need longer than 48h for evaluation. In a few cases, for example if the result is unclear and the analysis has to be carried out again, the results can also be made available later.

In very rare cases, e.g. shortly before holidays, a result may also take longer due to then extremely increased demand and limited capacity of the laboratory. In this case, the laboratory apologizes in advance for any occuring delays.

Question 15

When do I need a PCR test?

Accepted Answer

The PCR test provides the most accurate result and can also detect a low viral load in the early stages. For this reason it is an accepted proof for travel in most - but not all - countries. However, which test is required for travel varies from country to country. On this page of the German Foreign Office you can find out whether you need a PCR test to entry your destination country.

Question 16

When will I receive my test result?

Accepted Answer

This depends on the test type.
For the rapid antigen test, which is also performed in the free citizen test, the result is available after only 20 minutes and will be sent to you via e-mail.
For the PCR test, the sample taken is sent to our laboratory where it will be analysed first. This process takes a more time. 
From Monday to Friday: 
The PCR test result is available In 72h when tested until 5:00 pm in more than 95% of the cases after sampling. Please note that in some cases the laboratories currently need longer than 48h for evaluation. In a few cases, for example if the result is unclear and the analysis has to be carried out again, the results can also be made available later. 
In very rare cases, e.g. shortly before holidays, a result may also take longer due to then extremely increased demand and limited capacity of the laboratory. In this case, the laboratory apologizes in advance for any occuring delays.

Question 17

Will my test result also be in English?

Accepted Answer

Yes you will receive your test result in English as well.

Question 18

Which information will be on my test result?

Accepted Answer

Your name, date of birth, the type of the performed test and the of course the result.
With the result of the rapid antigen test or free citizen test you will also find the sensitivity and the time of the sample taken from you.
With the result of the PCR test you will also find the time of the sample taken from you and the time of the evaluation.

Question 19

How long is the result of the rapid antigen test valid?

Accepted Answer

The result of the rapid antigen test or free citizen test is valid for 8 to 12 hours.

Question 20

When do I need a rapid antigen test?

Accepted Answer

Currently, you can travel to some countries with the rapid antigen test. You can find out whether the rapid antigen test is sufficient as proof for your travel destination on this page of the German Foreign Office or if you need to do a PCR test. With the rapid antigen test you can also shorten or end your quarantine and report to Germany after entry.

Question 21

Can I drop by spontaneously?

Accepted Answer

In order to avoid waiting time for all test persons, we kindly ask you to book appointments online beforehand. You can access our appointment booking system via the buttons on our homepage here.

Question 22

Can I rebook my appointment?

Accepted Answer

Yes. Therefore you can write an email with your request to service@symedic.berlin. In the mail we need the following information from you for the rebooking: name, date of birth, booking code and the new and available appointment slot of your choice.

Question 23

How long does a Corona rapid test take?

Accepted Answer

The antigen rapid test takes less than 5 minutes to perform. The test result is then available within 15 minutes. Therefore the Corona rapid test takes less than 20 minutes in total.

Question 24

When does a Corona rapid antigen test become invalid?

Accepted Answer

In rare cases, a Corona rapid antigen test may provide an invalid result or can not be evaluated at all. The result is then inconclusive. This is the case for example when there is no control line on the test cassette. In this case, you will automatically receive a notification and can perform another test free of charge.

Question 25

what happens if a rapid test is invalid?

Accepted Answer

In rare cases a Corona rapid antigen test may provide an invalid test result. In this case, you will automatically receive a notification and can perform another test free of charge.

Frequently asked Questions

Here you can find answers to frequently asked questions about the Corona test.

Choose your Corona test

Next Day
PCR-test

with NEXT DAY
guarantee*

Only

Safest test result
at the next day when tested until 8:00 pm*

In some countries
required for vacation

Receive your digital Corona certificate in
German and English

Get tested within
5 min without queuing

Same Day
PCR-test

with SAME DAY guarantee**

Only

Safest test result
at the same day when tested until 8:00 pm*

In some countries
required for vacation

Receive your digital Corona certificate in
German and English

Get tested within
5 min without queuing

90 Min.
Express PCR-test

with 90 min. guarantee***

Only

Safest test result
in 90 min. when tested until 8:00 pm*

In some countries
required for vacation

Receive your digital Corona certificate in
German and English

Get tested within
5 min without queuing

Citizen test

1x per day

FREE OF CHARGE testing

Fastest result within
20 min after testing

Get tested within 5 min without queuing

Receive your digital Corona certificate in
German and English

Frequently asked Questions

Here you can find answers to frequently asked questions about the Corona test.

Choose your Corona test

Next Day PCR-test

with NEXT DAY guarantee*

Only

Safest test result at the next day when tested until 8:00 pm*

In some countries required for vacation

Receive your digital Corona certificate in German and English

Get tested within 5 min without queuing

Same Day PCR-test

with SAME DAY guarantee**

Only

Safest test result at the same day when tested until 8:00 pm*

In some countries required for vacation

Receive your digital Corona certificate in German and English

Get tested within 5 min without queuing

90 Min. Express PCR-test

with 90 min. guarantee***

Only

Safest test result in 90 min. when tested until 8:00 pm*

In some countries required for vacation

Receive your digital Corona certificate in German and English

Get tested within 5 min without queuing

Citizen test

1x per day

FREE OF CHARGE testing

Fastest result within 20 min after testing

Get tested within 5 min without queuing

Receive your digital Corona certificate in German and English

Next Day
PCR-test

with NEXT DAY
guarantee*

Safest test result
at the next day when tested until 8:00 pm*

In some countries
required for vacation

Receive your digital Corona certificate in
German and English

Get tested within
5 min without queuing

Same Day
PCR-test

Safest test result
at the same day when tested until 8:00 pm*

In some countries
required for vacation

Receive your digital Corona certificate in
German and English

Get tested within
5 min without queuing

90 Min.
Express PCR-test

Safest test result
in 90 min. when tested until 8:00 pm*

In some countries
required for vacation

Receive your digital Corona certificate in
German and English

Get tested within
5 min without queuing

Fastest result within
20 min after testing

Receive your digital Corona certificate in
German and English